Warranty

Your SV watch is warranted for a period of twelve [12] months from the original date of purchase. Under the terms and conditions, your warranty covers mechanical and manufacturing defects. A proof of purchase is required to validate your warranty which can be in the form of a copy of the online order confirmation.

During the warranty period, the movement, hands, and dial are the only components covered under this warranty. A covered component will be repaired free of charge in the first instance and in the event that we cannot repair, the watch will be replaced free of charge if it proves to be defective in material or workmanship under normal use.

In case of replacement, we cannot guarantee that you will receive the same model watch. If your model is not available, a watch of equal value or similar style will be provided.

The warranty does not cover;

  • Glass, strap or buckle
  • Damage resulting from improper handling, lack of care, accidents or normal wear and tear
  • Water damage unless marked water-resistant (5 ATM or above)
  • Indirect or consequential damage resulting from the defects, inaccuracy or inoperativeness of the watch
  • Damages, and/or malfunctioning of the watch after the terms of warranty.
  • Damages, and/or malfunctioning of the watch, caused by unauthorised persons or its representatives.
  • Changing the battery or having the watch opened by a third party will void your warranty.
  • Postage, insurance and other non-repair expenses are excluded from warranty.

This warranty is void if the item has been damaged by unauthorised service, or other factors not due to defects in materials or workmanship, or a valid proof of purchase is not included.